Your "Premium" Clients Might Be Your Least Profitable Ones

Discover which clients are costing you money in hidden friction—and what to do.

What You'll Get: 

• Real Case Study: How a $20M lab grew EBITDA from 22% to 30%+ by making Client-Friction Cost visible.
• 30-Day Tracking System: Simple checklist to identify which clients are draining profit in calls, texts, remakes, and "detective work".
• Action Framework: Exactly what to do with each client based on their friction score—reward, optimize, or restructure.